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Glossary Definition

SMA-2

SMA-2 Definition: SMA-2 represents borrowers whose payments are overdue between 61 and 90 days. This is the high-alert, final warning stage before an account is legally classified as a Non-Performing Asset (NPA).

Why it matters in Debt Collection

  • The final 30-day window for a lender to recover funds without aggressive capital provisioning.
  • Automated legal warning notices (e.g., pre-arbitration) are usually dispatched during this bucket.
  • Strict field recovery operations and intensive negotiations are standard industry practice at this stage.

Related Terms

Automate Your Operations

CarmaOne uses AI to execute workflows based on industry best practices for SMA-2.